Frequently Asked Questions

Q: How many connections do you offer?
A: We offer one (1) connection.  This means you can only access our services from one (1) location at a time. 

Q: How many devices  can work under one (1) connection?
A: You can have multiple devices up to three (3) working under one connection.

Q: What happens if there are more than one (1) connections detected?
A: To secure your subscription and to keep it safe, your service will automatically lock.

Q: What happens if my service gets locked out?
A: Please contact support through the Customer Portal

Q: What kind of internet service is recommended for this service?
A: 75mbps Internet service is the minimum requirement.  Faster services are always recommended to handle the bandwidth.

Q: What countries does your service include?
A: We include all countries globally.  Our  categories are broken down into North American, Europe and Middle East and Beyond.

Q: How many channel do you offer?
A: Our services provide 30,000+ channels and over 120,000+ movies and series from across the globe.

Q: Do you provide adult content?
A: Yes, we have an option available for those that are legal age in their country to watch.

Q: What types of channels do you offer?
A: We provide Live TV and VOD which includes, Sports, News, Movies, Series.

Q: Do you offer updated channels and content?
A: Yes, we're constantly adding new channels and categories to our services.  This is all free to our subscribers.

Q: What devices do you support?
A: We provide a dedicated app for Android Devices (Phone, Tablet, TV Box) and Firesticks.  Our services are also compatible with 3rd party apps on other devices.

Q: Does your service buffer?
A: We strive to provide quality streams, but due to the nature of the service, buffering may happen due to multiple reason such as internet bandwidth, an issue with the source channel.  We try and offer channels that overlap so that if one has an issue, you will be able to find what you are watching on another channel.

Q: Do you offer a free trial?
A: Yes, we offer a 12 hour free trial subscription.  This has all of our offerings so you are aware of what is provided under regular membership.